Shipping and Returns
Shipping to Quebec is $ 10 and for the rest of CANADA it is at a fixed price of $ 15. For international shipping, the costs are calculated according to the weight of the package. LOther charges that may be added (customs, taxes, etc.) are the responsibility of the customer.Most packages are shipped by Purolator and Canada Post.
Your orders will be processed within 1 to 5 business days upon receipt of payment.
When the parcel leaves the store, it is your responsibility to manage the delivery of it as it should in order to avoid, for example, theft if you ever decide to have it delivered without a signature. You must also track your package with the tracking number you receive by email as soon as your order is processed (don't forget to check your spam emails), because if you are absent on the day of delivery, the delivery person will leave a card indicating how to collect your package since it will not be left without a signature at your door. It is important to keep track of your package, because with bad weather it can sometimes happen that the card left outside is no longer there when you return home. Be aware that with Purolator when you see with your tracking number that a delivery attempt has been made and you were away, you can contact them directly to schedule a second delivery, otherwise you will have to come to the location to do so. recover within 5 days. If after this period you still have not claimed your package, it will be automatically returned to me and you will then have to pay a $ 15 fee to have it reshipped to you. No order cancellation or refund is possible for an unclaimed package.
No cancellation of order and / or return is accepted.